Positive Approaches to Crisis Training (PACT) Recertification

PACT is grounded in positive, person‑centered approaches that promote safety, dignity, and meaningful support. The training emphasizes communication, relationship‑building, access to meaningful activities, understanding individual stress and overwhelm cycles, and empowering people to develop their own problem‑solving skills.

The PACT– curriculum emphasizes the use of the positive approaches to providing support as the most effective approach in assisting people to learn to manage their symptoms to decrease their challenging behavior. By focusing on communication, boundaries, relationships, attitude, stress and problem solving, supporters will learn ways of offering support that can decrease some of the “lose-lose” situations that could lead to physical harm and injury.

Learners who have successfully completed the PACT two day training are required to attend an annual, one day recertification course.  Please plan to provide documentation of completion of previous PACT training upon registration.